Intercultural communication

wordcloud - intercultural communication

Cross-cultural communication in an international environment

Working in English often requires much more than just speaking good and fluent English. In addition to improving one’s overall English proficiency, people who have to speak English at work often perform in an international and multicultural environment, which requires good intercultural communication skills. At Nations our role as training and communication experts is to help you communicate better in English. In an international environment, good communication skills typically also include an understanding of cross-cultural communication, including cultural awareness and cultural competence. Since the heart of the Nations Total English for Business programme is one-to-one training, it is always tailored to suit your individual learning needs. Trainers can integrate elements specifically related to your needs to create a balance which matches your targets. We encourage you to bring your job-specific materials with you. These will be integrated into your individual classes with complete confidentiality.

Topics for intercultural communication in English may include:

  • What is a culture? Key distinguishing features
  • Cultural awareness
  • Identifying own culture
  • Relating to other cultures
  • Cultural competence – developing your style
  • Exploring the role language plays
  • Non-verbal communication
  • Cross-cultural management
  • What does it mean for business?
  • How to work with differences
  • High and low cultures
  • Do you trust me?
  • Globalisation and cultures
  • Corporate culture
  • Mergers and acquisitions – issue or opportunity?

One-to-one training is balanced with focus on the following, according to specific needs of

Core language skills such as:

  • structures, word order
  • enhanced listening
  • using basic and complex tenses
  • overview of grammar points
  • accuracy work
  • fixed phrases
  • idiomatic language and colloquialism
  • pronunciation
  • intonation
  • precise writing skills
  • word families

Core communication skills such as:

  • meetings
  • conference calls
  • presentations
  • planning
  • reviewing
  • negotiating
  • managing people and teams
  • socialising and relationship building
  • e-mailing
  • writing reports
  • talking about your job and company

To find out more, contact us